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Privacy Policy

Luster Products is committed to protecting the privacy of our visitors who may visit our website and voluntarily provide us with information so we may better serve you. This privacy policy describes what information Lusterproducts.com collects, how we use it, and to whom we may disclose it. As described below, you may opt-out of certain uses of your personal information. If anything in this policy changes, we will post the changes, and we will not disclose your information in a way that you have not authorized.

Information Collection and Use

Our website does not automatically collect any individually identifiable information from visitors. We collect the e-mail addresses of those who communicate with us via e-mail and any information volunteered by the customer, such as survey information and/or site registrations.

This information is used by our marketing personnel to better understand our subscribers to target their marketing efforts. It is not required for magazine fulfillment and should be submitted at the subscriber's discretion.
 

Luster Products Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Luster Products collects information from our users at five different points on our website: the Contact Us Form, Surveys, Contest/Promotions, Club Membership and the Lusterproducts.com Newsletter.
  

Lusterproducts.com Newsletter


Lusterproducts.com users may select to receive the Luster Products newsletters. It is not necessary to join the Lusterproducts.com newsletter in order to use the features of www.lusterproducts.com.

In order to join the Lusterproducts.com newsletter, a user must register through the subscribe button located on the newsletter page. During registration, a user is required to give his or her email information.  Members of the Lusterproducts.com newsletter will receive information monthly from us on products, services, and contests.
 
The information entered on the web site forms is collected by Luster Products, Inc. Luster Products will use this information for the purpose of better understanding and servicing our customers needs. Luster Products may share this information with third parties.
 

Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our opt-out section below.

 

Contact Us Form

Users who submit information through the Contact Us Form are not asked - or required - to provide any personally identifiable information. If Lusterproducts.com chooses to publish any user comments on the site, we will not identify contributors. If a user submits personally identifiable information, Luster Products will discard that part of the message.
 

Surveys

From time to time, we will develop surveys that will enable us to develop and customize products to better meet your needs and preferences and to offer you products from Luster Products, Inc. and other sources that may be of interest to you.
 

We give users the option to provide a variety of demographic information (such as age, product usage, marital status, hobbies, and gender), and we encourage you to describe your interests, so we can provide more personalized information and services. We do not transfer information to third parties, except for as described in this policy.

 

Special Offers/Promotions/Contests

From time-to-time our site conducts contests and/or promotions, for which members are eligible. When you register, you are asked whether you want to participate in these contests.  Participation in these contests is entirely voluntary. However, you must provide us with contact information in order to participate, so that we can notify the winners and award prizes.
   

Log Files

We use digital information to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
 

Sharing Information with Other Parties

We will share aggregated demographic information with our marketing personnel at Luster Products.  For example, we may inform a brand manager that a certain percentage of our visitors are adults 18-30 years old. The aggregate demographic information is not linked to any personal information that can identify any individual person.

 

Links

This website may contain links to other sites. Please be aware that Lusterproducts.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
 
Lusterproducts.com provides links to those websites, but Luster Products is not responsible for the content on those sites.
  

Security

This website takes every precaution to protect our users' information. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.


Changing Personal Information

If a user's personally identifiable information (such as your address) changes, or if a user no longer desires to be a member of the Lusterproducts.com newsletter, we will endeavor to provide a way to correct, update, or remove that user's personal data provided to us. Users can submit a new contact or registration form to have their personal data updated.

Opt-out 

Our users are given the opportunity to 'opt-out' of receiving the Luster Products newsletter.  For example, the registration form for the Luster Products newsletter has an 'opt-out' option. Users who no longer want to receive the Luster Products newsletter, contests or promotional materials, may opt-out of receiving these communications by sending an e-mail message to contactus@lusterproducts.com.

Notification of Changes 

If we decide to change our privacy policy, we will post those changes on our Policy Page, so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an e-mail.  Users will have a choice to opt-out.

 

Questions or comments: 

The Luster Products, Inc., Web Site Privacy Policy has been developed out of respect for the privacy preferences and choices of our customers and prospects. We have established procedures to ensure that every reasonable effort is made to address your concerns.
 

If you have any questions or comments about this privacy policy, please contact webmaster@lusterproducts.com.

Director of Information Technology-Webmaster
Luster Products
1104 W. 43rd Street
Chicago, Illinois 60609

+1-773-579-1800  (International calls)

1-800-621-4255  (Domestic and Canadian calls)

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